Information about TurtlShell


Privacy Policy

The manner in which Zivid Ventures, LLC collects, uses, maintains and discloses information collected from users (each, a "User") of the www.turtlshell.com website ("Site") is governed by this privacy policy. This privacy policy applies to the Site and all products and services offered by www.turtlshell.com.

Personally identifiable information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out any form, place an order, and participate in the use of other activities, services, features or resources we make available on our Site. Users may be asked for name, email address, mailing address, phone number, credit card information, banking information, etc, as appropriate.

We will only collect voluntarily submitted personal identification information from Users. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. 

Non-personally identifiable information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. 

Browser cookies

In order to enhance the User’s experience, our Site may use "cookies.” The User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about the User. The User may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. In such cases, some parts of the Site may not function properly. 

Use of collected information

Zivid Ventures,LLC collects and uses Users personal information for the following purposes:

·Improve customer service

User information help us to more effectively respond to customer service requests and support needs.

·Personalize user experience

Aggregated User information allow us to understand how our Users as a group use the services and resources provided on our Site.

·Improve our Site

User information allow us to improve our website offerings based on the information and feedback we receive.

·Process transactions

Information Users provide about themselves when placing an order only provides service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

·Administer a content, promotion, survey or other Site feature

We send information Users agree to receive about topics we think will be of interest to them.

·Send periodic emails

Users provide email addresses for order processing and will only be used to send them information and updates pertaining to their order or other TurtlShell services and related content. It may also be used to respond to their inquiries, and/or other requests or questions. Related content may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email or User may contact us via our Site.  

Protection of information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. 

Sharing of personal information

Users personally identifiable information are not sold, traded, or rented to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as identity verification, payments, and sending out newsletters or surveys.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Compliance with children's online privacy protection act

We never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Changes to privacy policy

Zivid Ventures, LLC has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Acceptance of terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at info@turtlshell.com.